Anderson seeks Addams' advice on hiring a new person to take over the Neighborhood House in Louisville, KY. She discusses the function of a settlement and the relationship between religion and settlement work.
Addams discusses the challenges facing college women, including the habit of self-preparation, a tendency to make an exception of herself, and the danger that study without action makes a person timid and irresolute. She argues that there is a need to do and to do for others without concern for one's own reputation that makes for good Christian work.
Addams discusses the association in the public eye between settlements and immigrants and when immigrants are involved in high profile crimes, settlements are accused of supporting anarchism. Addams defends the role of the settlement as the bridge between immigrant communities and the American public, holding that it does not change in times of crisis.