Addams discusses the problems that charity workers face when they bring middle-class assumptions about the poor to their efforts to practically help them.
Addams defends her involvement in partisan politics and argues that philanthropy and politics must often be partners in charting a better future for families and for communities. This is the first article of a monthly, year-long series on economic and social reform in America and a woman's roles in affecting change.
Addams holds that charitable work enables a better understanding of the poor, at a meeting of the Illinois Board of Charities and the Men's Club of the Fourth Presbyterian Church.